Privacy Policy
Background and scope
Chrysallis Pty Ltd is committed to protecting your privacy and providing a safe online experience for all of our users while offering a quality user experience. By using www.chrysallis.com.au (the “Website”), you agree to the terms of this Privacy Policy. Because we gather certain types of information about and from you, we are required to comply with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) (Privacy Act). We believe it is important that you understand our collection and use of this information. This Privacy Policy discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline. Nothing in this policy limits any of our other obligations at law. Please read the complete Privacy Policy below, as well as our Terms of Use, and contact us if you have any questions.
Personal Information
Chrysallis Pty Ltd is required to collect personal information only by lawful and fair means. Where possible we will collect personal information we require directly from you.
You can visit our website, read information, and browse the content we provide without giving us any personal information. In order to provide you with the most efficient and enhanced personalised service and attention, personal information we hold may include your name, current and previous addresses, telephone numbers, e-mail addresses, details of your services and information required to deliver requests by you.
Personal information entered into the Chrysallis Pty Ltd database will not be used or disclosed by us, except as authorised by you to perform our services for you, in making our website and services available to you. We will never give, lease or sell your personal information. Personal information will be available to our partners and consultants who make our Website available to you, such as website hosting firms, technical and database consultants, advertising agencies, order processing partners, and other third parties may have access to personal information in the course of making our Website and its contents and our intellectual property, available. All companies working for and with us must comply with our privacy policies, and are not permitted to sell your information to third parties or to use it except as authorised by us and you, or as permitted or required by law.
Should you choose not to provide personal information we may not be able to provide you with the services you require at a sufficient level that we regard as important for performing at best practice.
When we collect your personal information, Chrysallis Pty Ltd will take reasonable steps to notify you of:
- the purposes for which we are collecting the information
- the third parties to whom we may disclose the information of that kind
- whether any of those third parties are located overseas and, if practicable to specify, the countries in which they are located
- how to access and correct personal information and make privacy complaints
Chrysallis will only collect sensitive information where it is reasonably necessary for our core functions or activities.
How Chrysallis uses Cookies
Cookies allow their users to store small amounts of data on your computer when you visiting web sites. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. However, cookies assist us in tracking which of our features you like best and make it easier to use our Website. If you prefer not to receive cookies, you can adjust your internet browser to reject them or to notify you when they are being used. Rejecting cookies can, however, limit the functionality of our Chrysallis’ website.
Children’s Privacy
We do not knowingly collect Personal Data from children under the age of thirteen (13). If you are under the age of thirteen (13), please do not submit any Personal Data through the Website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to us, please contact us, and we will endeavour to delete that information from our databases.
Use and disclosure of personal information
Your personal information may be used by us or our associates to:
- provide products and services to you
- collect payments and to administer your account
- provide you with updated or new information about our products and services
- for development of existing and new products and services
- maintain and update our business infrastructure and systems
- promote our other products and services to you
In providing our products and services, or collecting and using your personal information, your personal information may be disclosed to third party organisations including:
- information technology service providers
- conference organisers
- marketing and communications agencies
- mailing houses, freight and courier services
- printers and distributors of direct marketing material
- our legal, accounting, financial or other professional advisors
- regulatory, government and other authorities as required by law
- our partners and sponsors to enable them to provide information about their products and services
Opting out
By providing us with your contact details, your consent to receive communications and direct marketing will remain current until you advise us otherwise. However, you can opt out at any time through the following channels:
- By Email – hr@chrysallisconsulting.com
- By telephone – +61 433 890144
- use the unsubscribe facility that we include in our electronic messages such as emails and SMS
Unsolicited information
Unsolicited personal information is personal information we receive that we have taken no active steps to collect. If the information we receive is not required for Chrysallis to perform one or more of our services or activities, we will destroy or de-identify the information as soon as practicable.
Quality of personal information
Chrysallis takes reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.
We recommend that you:
- let us know if there are any errors in your personal information
- keep us up-to-date with changes to your information
Security of personal information
We take reasonable steps to protect your personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
You can also help to protect the privacy of your personal information by keeping passwords secret and by ensuring that you log out of the website when you have completed your transaction. If you become aware of any security breach, please contact Chrysallis as soon as possible.
We will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed.
Chrysallis is not responsible for the privacy or security of third party websites that you access via links on the Website.
Conditions of Use, Notices, and Revisions
If you choose to visit our Website, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law. If you have any concern about privacy, please contact us with a thorough description, and we will try to resolve it. As our business changes, our Privacy Policy and Terms of Use may change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We will not materially change our policies and practices to make them less protective of personal information collected in the past without the consent of affected user.
Access to personal information
You are able to access your personal information that we hold, with some exceptions as allowed by law. To obtain a copy of your personal information, write to Chrysallis requesting the information and we will provide it to you. We reserve the right to charge a reasonable fee for the provision of this information. If we refuse your request, or if we refuse to give you access in the manner you requested, chrysallis’ policy is to provide you with written confirmation of the reasons for our refusal and the available complaint process.
Complaints
If you have a complaint about how Chrysallis has collected, stored or used your personal information, please contact us. We will endeavor to deal with your complaint and take any steps necessary to resolve the matter within 5 business days.
If your complain is unable to be resolved within 5 business days, we will advise you in writing including letting you know when we expect to provide our response.
If you are unhappy with our response, you can refer your complaint to the Office of the Australian Information Commissioner.
Please contact Chrysallis if you have any queries about the personal information that we hold about you or the way we use or disclose that personal information.
